Our Policies

Cancellation

Please note that all cancelled appointments and no-shows are not refundable.

Re-scheduling

We are happy to reschedule your appointment for any available slots at the same location. Please reschedule using the "Reschedule your appointment" button found in the confirmation email received at the time of booking or contact us through the website or send a text to us at 888-415-7377 with your requested change.

Can my appointment be covered by insurance?

We are not working with insurance at this time; a full payment will be required to confirm your appointment. However, a reimbursement guide is available directly for Echolight and you may use it to seek a reimbursement from your insurance plan.

Click here to view the guide

Preparing For Your Appointment

1. Please arrive 10 minutes early for your appointment time.

2. Wear comfortable, loose-fitting clothing over your underwear that allows easy access to abdomen and hips.

3. Avoid eating a meal or drinking large amounts of liquids 2 hours prior to your exam.

4. Please use the bathroom, before being called in for your scan!

Check In on Your Bone Health

Take our 2-minute quiz to see how strong your bones really are. Instant results. Private. Actionable.

Note: Your answers are private, and there's no wrong answer—just honest insights to help you age strong.